I would not bother! This lady obviously does not know what it was that she saw.
If she is not ready to talk about it, then you would be doing her 'no' favor for raking it up.
You know...you have to take into consideration other people's feelings. This is something rarely practiced in this field.
At the most you would hear is an intriguing tale about a weird encounter.
The worst would be a woman forced to recognize and analyse what she may, or may not... have encountered!
Unless you have some kind of Phd in this subject..do not play the 'interested party.
Leave it to her relative..if you really must have more information!

But, my point is...sometimes it is better to let sleeping dogs lay...unless you are an expert dog trainer!